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Youth Support Worker - Part Time positions - Parramatta area

  • 495044
  • Youth and Families - Casework
  • Youth and Families - Coordinator
  • Youth and Families - Practice, Quality and Support
  • Part time closed period contract

SHS Youth provides crisis supported accommodation with case management, for people aged 16-24 years old, who are homeless or at risk of homelessness. Our services provide 24/7 onsite support and assistance with education, employment, referral into counselling services, health services, living skills and parenting programs. 

  • Part time positions in Parramatta area
  • Opportunity to promote hope & recovery in people's lives
  • With Generous salary packaging benefits 

Role Overview:

To support young people, transition into more stable accommodation and support services, and offer liaison to medical services, increase confidence and self-esteem through supporting them during their time in our crisis accommodation program. 

Duties and Responsibilities include but not limited to:
1) To assist with intake, assessment and development of monitoring individual case plans for consumers, based on: Specialist Homelessness Services Practice Guidelines
2) Organisation of model of care and maintain contact with consumers at risk of disengagement from services and the community
3) Assist with the monitoring and review and case plans with case manager/coordinator
4) Maintain and develop skills through professional development activities
5) Ensure all data and reporting management is maintained including the coordination and communication  

Essential Criteria:

1. Minimum 5 years’ experience working within relevant field and/or study equivalent 
2. Certificate 4 in Community services, Mental Health, Youth work or willing to work towards
3. Previous experience working with Specialist Homelessness Services.
4. Demonstrated skills in time management, setting priorities and being able to plan and organise workflows
5. Able to provide administration support to senior staff
6. Ability to work autonomously as well as part of the larger team and a demonstrated ability to work with homeless men using strengths-based approach.
7. Knowledge best-practice for Specialist Homelessness Services funded services.
8. Demonstrated engagement with complex clients.
9. Demonstrated experience in liaising with other professionals to develop partnerships and referral pathways.
10. Good verbal and written communication skills
11. Computer proficiency
12. Current First Aid Certificate
13. Current Driver’s License
14. Working with Children Clearance
15. Willing to undergo National Criminal Record Check
Desirable Criteria (if applicable):
1. Training Identify and Respond to Risk of Harm
2. Cultural awareness training
3. First Aid certificate
4. Youth Mental health First Aid
5. Demonstrated competence in Work Health and Safety and food handling

To Apply, click the Apply button & attach your Resume and Cover Letter addressing the Essential criteria.

What we offer:

An attractive salary with generous NFP salary packaging benefits, along with professional development and training opportunities in a friendly work environment.

This is your opportunity to promote hope and recovery in peoples lives!

Only applicants selected for interview will be contacted and must be prepared to undergo a Criminal Check and provide Working with Children Clearance.

Enquiries only to and . To Apply do not email cv but click Apply button.   

Closing date: Aug 20, 2021

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