Support Scheduler

  • 2-6 Helen Street , Westmead, NSW, Australia, 2145
  • Medical and Allied Health
  • Full time permanent
  • Closing on: Sep 30 2024

What you’ll be doing in this role
Supporting and connecting our community care clients and support workers, enabling our clients to live independently in their homes. This is a full-time permanent opportunity and is based at our Western Sydney office. We are looking for people with Aged Care community experience. 

Key responsibilities include: 

  • Managing inbound and outbound calls servicing enquiries
  • Scheduling of clients and Support Workers
  • Managing and negotiating on any roster schedule changes with internal and external stakeholders
  • Communicating continuously with a range of internal and external stakeholders

Who we’re looking for

  • Experience using Alayacare (not essential) or other rostering / scheduling systems.
  • Exceptional team player 
  • Aged Care experience is preferred 
  • Ability to work in a fast paced environment 
  • Strong problem solving skills
  • Excellent communication skills with the ability to create, manage and maintain strong relationships 

About Uniting Aged Care


When you’re part of Uniting NSW & ACT, you’re part of a diverse, purpose-led team of people who are really making a difference to the world around them.

We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting leaders and employees work together to create a culture that is safe, inclusive and person-centred. We bring this to life every day through our values: compassionate, respectful, imaginative and bold.

Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to all Elders – past, present, and emerging – and to all First Peoples on whose lands we live and work.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing, and inclusion of children and young people.

What we offer you 

  • Maximum allowable salary packaging to pay less tax (additional $18,550 tax-free plus regional benefits plus parking) 
  • A range of shifts to suit your lifestyle 
  • A commitment to offer opportunities to grow your career  
  • Discounts and cash backs programs with major retailers 
  • Wellbeing programs including confidential employee assistance program available to you and your family members 
  • Paid travel time and reimbursement for kilometres travelled.

Click here to learn more about our great benefits: Benefits of working at Uniting 

What to expect
Please know that employment with Uniting requires:

  • A National Police Check
  • Valid working with Children Check
  • First Aid Certificate
  • Working Rights Check

How to apply
If you see yourself in this role, we’d love to hear from you. Just click on the ‘Apply now’ button, fill out your details and submit. Once you apply, we’ll keep you up to date on how your application is progressing. We encourage applications from people who identify as Aboriginal or Torres Strait Islander.

Job reference number:  505850

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