Person, Face, Female, People, Smile


Service Lead - Northern Sydney

  • 501111
  • Aged Care - Home and Community
  • Aged Care - Management
  • Full time permanent

About the Opportunity

The Service Lead is responsible for leading the local network of Neighbourhood teams, which consist of the Neighbourhood Coordinators, Support Workers and Volunteers. You will ensure that the team fosters strong relationships and connections with each client and their circle of support, to make a real difference in the delivery of person-centred Home and Community Care services. 

This is a permanent full-time role, based at our Chatswood office.

About you

  • Tertiary or Diploma qualification in a relevant field, such as Aged Care, Health, Business and/or working towards or equivalent years of experience
  • Five or more years' experience in supervising a team, and nurturing them through ambiguity and change
  • Significant understanding for client needs, to convert these into positive service delivery outcomes
  • Demonstrated ability to apply critical thinking skills, with the client always at the centre
  • Passion for social change and contributing to an organisation of influence for vulnerable, at risk and disadvantaged members of the community
  • Proficient in using multiple computer applications, as well as the willingness to learn new systems/programs
  • Current driver's licence and access to a comprehensively insured vehicle

Benefits & Culture 

At Uniting, we welcome and celebrate everyone regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity and proudly create a safe and inclusive environment for staff and clients. 

We are bold, imaginative, respectful and compassionate. 

Further to this we offer: 

  • Join an organisation that has a positive impact on our clients and the community
  • Hands on training, development and mentoring with a leading provider 
  • Tax free salary packaging entitlements of up to $16,000 per year (pro-rata) 
  • Tax free salary packaged meal & entertainment card of up to $2,650 per year (pro-rata) 

At Uniting we believe that being fully vaccinated for COVID-19 is the best way to keep our employees and clients safe. That’s why we require all potential new employees to have received three (3) doses of a COVID-19 vaccine before they start work with us.   

For any questions, please contact Mitchell Heaven, Talent Acquisition Specialist on 


Apply Here

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