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Senior Business Analyst

  • 500415
  • Information Technology
  • Full time closed period contract
  • Part time closed period contract
  • Be involved in exciting projects with Uniting!
  • Inclusive and diverse organisation
  • We are open to 4 days per week - Let's talk!
  • Hybrid work model - Sydney CBD or Parramatta CBD

About the Opportunity

The Senior Business Analyst is responsible for liaising and partnering with senior stakeholders from the business and IT, with respect to enterprise architecture. They will be able to identify business needs and operational pain points in an effective way and assist the architecture team and business stakeholders with improvement and developments. 

This is full-time closed contract role until December 2023, based in our Sydney CBD office OR Parramatta CBD office both close to all major public transport systems.

Key responsibilities include:

  • Driving process definition, re-engineering, integration requirements, improvement and gap analysis of current/to-be processes during workshops with key customer sponsors and stakeholders.
  • Developing required documentation such as workshop agenda, presentations, gap analysis reports, process flow diagrams, roles/responsibilities.
  • Document requirements as Stories, working on product backlog and sprint backlogs.
  • Identifying areas of process improvement (efficiency and effectiveness) and recommending solutions that detail pros, cons, and risks.
  • Managing and communicating business requirements to the implementation team as a bridge to ensure that the proposed solutions meet the customer's expectations.

Qualifications & Experience

  • Tertiary qualifications in a relevant field
  • 5+ years of experience in a relevant field, and has been the lead Business Analyst for complex programs
  • Agile mindset - continuous improvement focus, team player, flexible, pragmatic with a strong understanding of Agile principles
  • Proven experience in ability to analyse, interpret and present complex information and help achieve business outcomes
  • Solid experience in requirements gathering, including experience in creating process documentation and then converting them into User Stories for development purposes
  • Excellent communication skills with strong presentation and facilitation skills
  • Experience in eliciting and documenting business requirements and change requests
  • Strong stakeholder management, interpersonal and leadership skills

To view the Position Description, please click on the link below

 Senior Business Analyst PD.docx

 Benefits & Culture 

At Uniting, we welcome and celebrate everyone regardless of lifestyle, ethnicity, faith, sexual orientation, and gender identity and proudly create a safe and inclusive environment for staff and clients. 

We are bold, imaginative, respectful, and compassionate. 

Further to this we offer: 

  • Join an organisation that has a positive impact on our clients and the community 
  • Hands on training, development and mentoring with a leading provider 
  • Tax free salary packaging entitlements of up to $16,000 per year 
  • Tax free salary packaged meal & entertainment card of up to $2,650 per year 

For all enquiries about the role and salary range please don't hesitate to contact Louise Massie via email at

Applications will be reviewed upon receipt - please send your CV and a cover note detailing WHY this role appeals to you.

At Uniting we believe vaccination to be the best way to keep our employees and clients safe from COVID-19.  We require all employees to be fully vaccinated against COVID-19 (3 doses) as a condition of employment.

Uniting actively contributes to a safe and supportive working environment that is inclusive of all staff through celebrating their nationality, cultural background, LGBTI status, abilities, gender, age, and uniqueness.

Employment with Uniting is subject to satisfactory background checks which will include a national Police check, working with children check, working with vulnerable people check and reference checks.


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