Person, Finger, Hand


Senior Administration Support Officer - NSYD

  • 498788
  • Local Area Coordination - NDIS
  • Full time closed period contract
  • Join an industry leading not-for-profit organisation
  • Are you an effective communicator that can lead a team to deliver exemplary customer service and ensure operational and administrative requirements are met?
  • Do you want to be an integral part of the Service Area Leadership team to implement innovative solutions to better assist customers and the wider community?
  • Full Time Fixed-Term Contract until 30 June 2023
  • More information about Uniting LAC Careers can be found here in our video: Uniting LAC Careers – “We are you”



About Uniting

At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice. Our focus is always on the people we serve, no matter where they are at in their life.


About Local Area Coordination Partners in the Community (PITC) Program

The NDIS Partners in the Community Program for Local Area Coordination (LAC) Services works in partnership with the National Disability Insurance Agency (NDIA) to assist people with disability, their families and carers to achieve tangible outcomes, exercise choice and control and engage with the National Disability Insurance Schemes (NDIS).


Uniting LAC support people aged 7-65 who have NDIS plans and are eligible for the Scheme, as well as connect people, who are not eligible for the Scheme, to services and supports in their local community.


Uniting is delivering Local Area Coordination in the local communities across Northern Sydney.



As an effective leader, you will be responsible to lead the administrative and operational support for LAC Services across your service area. You will inspire and motivate your team of Service Area Support Officers to provide timely, quality and innovative services consistent with performance expectations and in an ever-changing environment. You will support the Service Area Manager with their administrative requirements and in delivering the outcomes and meeting the requirements contained in the NDIA contractual agreement along with the Uniting and LAC Services strategic and operational plans.


Are you the Person we are looking for?

You will have demonstrated experience in leading and maintaining high performance administration support team with the ability to balance conflicting priorities and work to deadlines.


We are looking for a high degree of professionalism and judgment with the ability to maintain a high level of confidentiality, whilst providing an exemplary level of administrative support functions for the Service Manager and anticipating the administrative and operational needs of the Service Area Leadership team to deliver the contractual obligations.


Benefits & Culture:

Uniting is proud to be an EEO employer who supports an inclusive approach in the workplace. Aboriginal and Torres Strait Islander people as well as people with a disability are encouraged to apply. 


  • Salary packaging
  • Paid travel entitlements
  • Offering ongoing training and mentoring so you can continue to improve and learn new skills
  • An accessible employee assistance program to support your wellbeing
  • Ongoing career development opportunities


Employment with Uniting LAC Program is subject to satisfactory background checks which include Reference Checks, State and National Police Checks and entry level checks conducted by Services Australia.

At Uniting we believe that being fully vaccinated for COVID-19 is the best way to keep our employees and clients safe. That’s why we require all potential new employees to have received two (2) doses of a COVID-19 vaccine as a condition of employment.


Please also look at the position description attached for more information about the role and address all of the selection criteria.

  ADMIN_Senior Administration Support Officer PD 202101 (3).pdf


How to apply:

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