Person, Face, Female, People, Smile

 

Rostering Coordinator

  • 499908
  • Administration and Office Support
  • Aged Care - Management
  • Full time permanent

About the Opportunity 

The Rostering Coordinator is responsible for connecting our Home and Community care clients and support workers, through the delivery of high quality referral, intake and rostering support. This is a vital role that improves the quality of our services and employment experience by supporting and working with our stakeholders.

This is a permanent full-time role, based in our Riverina office.

Key responsibilities include: 

  • Managing inbound and outbound calls servicing enquiries
  • Scheduling clients and support workers to ensure equity and a balance of work and family life, while ensuring our clients receive efficient, professional and transparent service delivery
  • Managing and negotiating on any roster schedule changes with internal and external stakeholders, ensuring quality rostering and compliance of Key Performance Indicators (KPIs)
  • Communicating continuously with a range of internal and external stakeholders

About you 

  • Experience using Carelink or other rostering programs (not essential)
  • Aged Care experience will be highly regarded
  • Exceptional team player - be active and engaged
  • Ability to work in a fast paced environment and deal with time constraints and other daily tasks and pressures
  • Strong problem solving skills
  • Excellent communication skills with the ability to create, manage and maintain strong relationships 
  • Willingness to work on a rotational roster between the hours of 7am – 6pm

 

Benefits & Culture 

At Uniting, we welcome and celebrate everyone regardless of lifestyle, ethnicity, faith, sexual orientation and gender identity and proudly create a safe and inclusive environment for staff and clients. 

We are bold, imaginative, respectful and compassionate. 

Further to this we offer: 

  • Join an organisation that has a positive impact on our clients and the community 
  • Hands on training, development and mentoring with a leading provider 
  • Tax free salary packaging entitlements of up to $16,000 per year (pro-rata) 
  • Tax free salary packaged meal & entertainment card of up to $2,650 per year (pro-rata) 

 

At Uniting we believe that being fully vaccinated for COVID-19 is the best way to keep our employees and clients safe. That’s why we require all potential new employees to have received three (3) doses of a COVID-19 vaccine before they start work with us.   

For any questions, please contact Abigail Corpuz, Talent Acquisition Specialist on acorpuz@uniting.org.

 

Note: At Uniting, we refer to Rostering Coordinators as Support Schedulers.

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