Person, Clothing, Car, Spoke, Machine, Sleeve, Tire, Wheel, Car Wheel, Senior Citizen

Quality Improvement Lead - North

  • 493505
  • Aged Care - Management
  • Aged Care - Practice, Quality and Support
  • Aged Care - Residential
  • Nursing
  • Full time permanent

About Uniting 

At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice. Our services are in the areas of aged care and disability, community services, and chaplaincy and we get involved in social justice and advocacy issues that impact the people we serve. 

Our services are in the areas of aged care, disability, early learning and community services, and chaplaincy. 

About the Role 

As a Quality Improvement Lead you will play a key part in Uniting North Residential Health Care team. This role provides support to 22 Residential Services, totaling 1550 beds. The position requires travel, including overnight with the geography spanning, Central Coast NSW, West to Tamworth and North to the Qld Border.

This is a management role within the Ageing team and is responsible for collaboration with the Governance, Risk and Quality stream to lead implementation of quality management systems, frameworks and practice at the local level. This role is focused on the provision of coaching, advice and support to build capability and capacity within the local operational team, specializing in auditing, accreditation, complaints and incident management.

As Quality Improvement Lead your role will:

  • In collaboration with the wider Residential Aged Care team you will lead and facilitate local implementation of stream wide quality management strategies, initiatives and plans;
  • Work to enable Service Managers to implement effective quality improvement activities including auditing and complaints and incident management;
  • Lead the provision of specialist advice at the local level in clinical governance and quality;
  • Manage delivery of specific projects within the Business Plans.

Your experience ticks the following boxes: 

  • Registered Nurse, endorsed by AHPRA
  • Minimum of 5 years’ experience in a quality improvement role within a medium to large aged care organisation covering multiple facilities
  • Experience working at a management level
  • Post graduate qualifications in a relevant field
  • Significant experience in leading and influencing people through change
  • Demonstrated experience in providing advice into complaints management and clinical investigations
  • Demonstrated experience in responding to the Safety Commission regarding accreditation and complaints.  
  • High level understanding of contemporary approaches to quality management in the health industry

The Benefits You will be generously rewarded with a unique salary package & enjoy working within a highly-regarded, person-focused facility. 

A great support structure is in place, with a terrific executive management team. You will be given all the tools to succeed in this position. 

  • Chance to be the face of a supportive environment and a quality driven team
  • Become part of the leadership team where your opinions are acted upon
  • Excellent opportunity for career progression and learning opportunities
  • Join an organisation with genuine growth & expansion on the horizon


Don’t miss out on this new and exciting opportunity. Apply today! 

For more information contact Sarka Budinska on (02) 9376 1514.                 

Closing date: Mar 05, 2021

Apply Here

Not You?

You'll now be directed to a page to complete your application.