Person, Face, Sunglasses, Sleeve, Clothing, Female, Smile, Long Sleeve, Woman, Tie


Home Support Officer

  • 499806
  • Administration and Office Support
  • Full time closed period contract
  • $28.90 p/h + penalties,  super,  tax benefits
  • Permanent Fixed Term Contract
  • Opportunity to work for one of Australia’s leading aged care providers

What you’ll be doing in this role

This role is central to the delivery of our person-centred approach, and is the face of Uniting that goes beyond the Home Support Officer role, to welcome and support clients and their families during the moving in process. You will actively seek out opportunities to engage and build connections across the household and the broader community.

Key responsibilities may include:

  • Answer calls of various internal and external stakeholders, resident families etc
  • Roster management
  • Organising meetings and education schedules and minute taking
  • Ordering of supplies and consumables
  • Scan, upload and file documents of residents and staff securely in the SharePoint system.
  • Process invoices in the system in a timely manner
  • Communicate well with clients with varied needs and backgrounds.
  • Assist residents by performing various tasks such as , preparing rooms, transport reservations and arranging for service bookings.
  • Engage and build community connections, prompting the services of Uniting
  • Facilitate quality, timely and effective communication maintaining privacy and confidentiality of each client
  • Promote the rights and privacy of our clients, in accordance with relevant policy and legislation

Who we’re looking for

  • Ideally, you'll have a Certificate 3 in Business Administration, Customer Service or equivalent qualification/experience
  • You’ll be adaptable, empathetic and resourceful, and be able to live Uniting’s everyday values of being compassionate, respectful, imaginative, and bold.

We’ll create a better future for you

Our people are at the heart of everything we do, and we support them to grow and develop to be their best through our strong commitment to learning, flexibility, great benefits and a positive culture of teamwork and cooperation. Together, we can build a better future for the people and communities we serve, and for you.

About Uniting Aged Care

Uniting is one of the largest and most trusted not-for-profit providers of aged care in Australia. Each year, we support more than 7,000 residents in over 70 aged care homes throughout NSW and the ACT. We actively advocate for the right of every senior to age in comfort and dignity, wherever and however they live. We value diversity and always welcome everyone, exactly as they are.

What to expect

Please know that employment with Uniting requires:

  • A National Police Check
  • Reference checks
  • Other pre-employment screenings
  • Full COVID-19 vaccination (3 doses).

How to apply

If you see yourself in this role, we’d love to hear from you. Just click on the ‘Apply now’ button, fill out your details and submit. Once you apply, we’ll keep you up to date on how your application is progressing. We encourage applications from people who identify as Aboriginal or Torres Strait Islander.

Apply Here

Not You?

You'll now be directed to a page to complete your application.