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Head of Seniors Services - South Coast

  • 501205
  • Aged Care - Management
  • Full time permanent

 At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice.  Our focus is always on the people we serve, no matter where they are at in their life.

Our services are in the areas of aged care, disability, child and family, community services, and chaplaincy and we get involved in social justice and advocacy issues that impact the people we serve.

This exciting Senior Leadership role is responsible for leading the delivery of integrated, person-centred services to our aged care clients within the South Coast region, including home and community care, independent living and residential aged care.


The primary focus is on ensuring the sustainable operation of Seniors Services as well as driving continuous growth in line with the strategic business plan and overarching service models.

You will play a key leadership role as a member of the Seniors Services directorate.  As the Head of Seniors Services, will see you champion collaboration and ensuring integration across the directorate, and Uniting more broadly, to deliver seamless and impactful end to end services with the client at the centre.

You’ll maintain a high standard of conduct and work performance based on Uniting’s values to promote our reputation with key internal and external stakeholders.  You will work closely with your colleagues and leadership team to translate business strategies into relevant plans and actions that enable the provision of person-centred service delivery to clients.

Contribute to the directorate’s strategic business plan, you will:

  • Define the priorities and outcomes for an integrated Seniors Services stream
  • Understand and apply changes to the Aged Care industry in an environment of rapid growth and diversity
  • Work with government and industry bodies to ensure services comply with all legislative requirements and are delivered to the standards required
  • Monitor trends and changes across the Aged Care industry and ensure that appropriate service development initiatives are developed and implemented accordingly
  • Track and forecast the operational performance against the business plan and take the lead in the development of solutions to proactively overcome business challenges
  • Lead the growth of a workplace culture centred around accountability, collaboration, sustainability, continuous improvement and quality, person-centred care
  • Confidently establishing and maintaining a safe and supportive working environment
  • Inform and contribute to capital projects to support the refurbishment and development of services as required
  • Lead/drive specific projects within the Seniors Services stream as required
  • Travel between Uniting and community sites as required
  • Leading a team of 650 people and a budget of $70m


  • Bachelor qualification in a relevant business field or equivalent experience in a relevant health care or management field
  • Solid and extensive experience in the Aged Care industry
  • Demonstrated and proven experience managing large and complex services.
  • Demonstrated ability and commitment to ensure that the voice of the customer is heard and valued
  • In-depth knowledge and understanding of the Aged Care system, legislation and related funding
  • Demonstrated experience in managing organisational change
  • Demonstrated passion for social change and contributing to an organisation of influence for the most vulnerable, at risk and disadvantaged members of the community
  • A people leader of diverse and inclusive teams
  • Ability and willingness to travel
  • Current and unrestricted Australian Drivers Licence for travel between Uniting and community sites



Uniting offer unique employee benefits, such as salary packaging and Uniting’s Employee Discount and Wellbeing program as part of working with Uniting.

For all confidential enquiries contact via email Christie Blake on  


To apply for this unique opportunity please attach a cover letter detailing WHY this role is for you along with your CV and click the "apply" now button!

Uniting is proud to be an EEO employer. Uniting supports an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity, and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.

At Uniting we believe that being fully vaccinated for COVID-19 is the best way to keep our employees and clients safe. That’s why we require all potential new employees to have received three (3) doses of a COVID-19 vaccine before they start work with us.

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