Person, Flooring, Hand, Wood, Finger

Deputy Service Manager

  • 498549
  • Aged Care - Residential
  • Nursing
  • Full time permanent

At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice.

Our services are in the areas of aged care and disability, community services, and chaplaincy and we get involved in social justice and advocacy issues that impact the people we serve. We commit to respecting children and take action to keep them safe.

As an organisation we celebrate our diversity and welcome all people regardless of lifestyle choices, ethnicity, faith, sexual orientation and gender identity. 

We are bold, imaginative, respectful and compassionate.

About the opportunity

Located in Leichhardt, Uniting is has a fantastic opportunity for a self-motivated Deputy Service Manager to join our supportive team in Uniting The Marion on a full-time basis.

The successful candidate will be a Registered Nurse, endorsed by AHPRA and have demonstrated commitment and dedication to providing the highest quality care and services, which meet the needs and requirements of the individual client. 

You will have the proven ability to lead and coordinate service strategies in functional areas and possess high level written and oral communication skills, including effective presentation and interpersonal skills. 

Key responsibilities may include:

  • Assigning work allocations to team members based on their skills and abilities.
  • Facilitating the development of your team to uphold the unique needs of each client
  • Working for the continuous improvement of our service in line with Accreditation Standards
  • Advocating with and for our clients and their families to enable choice and decision making that supports independence
  • Interpreting audits and data, identify trends, provide advice and implement improvement initiatives
  • Excel at contemporary clinical assessment, making the most of funding we receive. You’ll be confident using the ACFI funding recording tool to achieve this.
  • You will oversee the clinical assessment process to ensure that each of our residents’ complex care needs are identified and regularly reviewed, reassessed and updated in their care plan.
  • You’ll advocate with and for our clients and their carers and families to enable choice and decision making that supports independence and quality of life.
  • You’ll contribute to a cohesive and harmonious team that respects each other’s ideas, integrity and abilities.
  • Your clinical leadership will ensure complex care and specialized nursing services are delivered by appropriately skilled staff under clinically-focused supervision.
  • You’ll support your team by sharing your knowledge, providing mentoring and clinical supervision on shift.


  • Current registration with AHPRA 
  • Flu and Covid Vaccinations
  • Relevant qualifications or extensive experience in Social Services, Management, Aged Care, Human Services or related disciplines

Skills & experience

  • A good insight into the changes occurring within aged care sector (at least 5 years)
  • very extensive knowledge of ACFI
  • proved previous extensive experience in staff management (at least 2 years)
  • Great communication and customer service skills and the ability to get along easily with others
  • Confident in giving and receiving feedback
  • Able to problem solve, negotiate, mediate and resolve conflict
  • A good understanding of contemporary aged care, clinical practice and clinical leadership in a residential setting
  • Previous experience in the aged care sector and clinical nursing
  • Insight into how relevant state and Commonwealth legislation impacts aged care services

At Uniting we believe that being fully vaccinated for COVID-19 is the best way to keep our employees and clients safe. That’s why we require all potential new employees to have received three (3) doses of a COVID-19 vaccine as a condition of employment.   

Benefits & culture

Uniting is proud to be an EEO employer. Uniting supports an inclusive approach in the workplace. We celebrate our diversity and welcome staff regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices. Aboriginal and Torres Strait Islander people are encouraged to apply.

  • Ongoing training & development
  • Career development opportunities
  • Salary packaging

For Further Information Contact: Suzie Kelly 0466 526 227
Employment with Uniting is subject to satisfactory background checks which include a National Police Check and Reference Check.

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