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Business Systems Specialist - Seniors

  • 498808
  • Aged Care - Management
  • Aged Care - Practice, Quality and Support
  • Full time permanent

At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice.

Our services are in the areas of aged care and disability, family and community services, early learning and chaplaincy and we get involved in social justice and advocacy issues that impact the people we serve. As an organisation we celebrate diversity and welcome all people regardless of lifestyle choices, ethnicity, faith, sexual orientation or gender identity.

The Opportunity
Uniting has an exciting opportunity on offer for a full-time Business Systems Specialist working with our Seniors Services across NSW and ACT.

About the role

This role is responsible for overall governance, management and support for all Seniors Business Systems. In this role, you will:    

  • Act as a primary point of contact for the Seniors portfolio and management of business systems.
  • Implement effective system governance and change control mechanisms
  • Identify business requirements for Seniors in consultation with key stakeholders and scope the system capabilities necessary to meet those requirements.
  • Provide operational advice to key business, administration and operational areas to ensure entry and maintenance of data occurs in line with business, system and data governance requirements.
  • Develop and manage Seniors systems operational and upgrade schedules.
  • Work in partnership with other parts of Seniors Directorate and Corporate Support Services to drive quality outcomes and identify areas for system improvement.
  • Collaborate with relevant operational and training teams to identify areas of change or training needs to support Service teams in their adoption of systems
  • Promote and role model collaboration across service teams, clients and stakeholders, providers to develop strategies that will build the capacity of clients and communities. 

About You
Ideally you will have 5 or more years’ experience working with client management systems, coupled with a proven ability to effectively identify business requirements, monitor and manage system changes and upgrades. Demonstrated insight into current challenges and future directions of the aged care sector industries and A demonstrated passion for social change and contributing to an organisation of influence for the most disadvantaged. Change management experience using structured coaching/change management approaches highly regarded.

If you are ready for a challenging and rewarding position where you can really make a difference, please contact us about this exciting opportunity.

Please see the attached position description for the full accountabilities and requirements for the role.  Business Systems Specialist PD 2022.docx

At Uniting, we offer an amazing culture, exceptional benefits and we work hard to achieve our main goals always keeping in mind our values and ethics.

We are bold, imaginative, respectful and compassionate.

  • You will be joining an innovative, agile, supportive team
  • Have access to superb Not-for-Profit benefits - an extra $16k tax free+++
  • An EVP that is well developed, accessible, and created to assist and support you
  • We truly promote from within - career progression actively encouraged
  • Ideas and solutions are key and always welcome - we listen!

For a confidential discussion about the role and salary range please don't hesitate to contact Louise Massie on 0422 154 242 or via email at

Applications will be reviewed upon receipt - please send your CV and a cover note detailing WHY this role appeals to you.

At Uniting we believe vaccination to be the best way to keep our employees and clients safe from COVID-19.  We require all employees to be fully vaccinated against COVID-19 as a condition of employment.

Uniting actively contributes to a safe and supportive working environment that is inclusive of all staff through celebrating their nationality, cultural background, LGBTI status, abilities, gender, age, and uniqueness.

Employment with Uniting is subject to satisfactory background checks which will include a national Police check, working with children check, working with vulnerable people check and reference checks.


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