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Administrator - Workers Claims Compensation

  • 500404
  • Administration and Office Support
  • Customer Service
  • Human Resources
  • Full time permanent

Apply for a role at Uniting so together we can build a better future for the people and communities we serve and for you

As you work to inspire people enliven communities and confront injustice

Diverse, inclusive workplace Everything we do is driven by who we are

We are bold, imaginative, respectful, and compassionate.

About the role:

NEW full time permanent role based in our Sydney CBD office with flexible working arrangements in place.

Reporting to the workers Compensation Manager and working with a close knit, and fully supportive team you will be responsible for the performance of workers compensation claims administrative duties that support the provision of leading care and support to our injured workers.

If you have an interest in learning more about how we help and support our injured workers here at Uniting, this could be the perfect role for you as there is scope to be coached and mentored, with your can-do attitude, and initiative as you show your capability to learn and grow in your new role.

Role responsibilities:

  • Act as the primary contact for service managers and/or injured workers initiating notification of injuries likely to result in a claim for workers compensation.
  • Lodgment of workers compensation claims documentation with our insurer
  • Process invoices for payment using Uniting systems and assist with account reconciliation actions 
  • Enter data into our claims management system Solv
  • Communicate with third party providers and the Uniting team to resolve issues within the scope set by your manager
  • Assist in the collection and preparation of information required for the calculation of workers compensation benefit payments and communicate with Uniting payroll team.

Qualifications and Experience: 

  • 6 months case management experience in workers compensation or 1 year administration experience 

About you:

  • You have an ability to empathise and build relationships with people at all levels
  • You possess good computer skills and all-round administration experience 
  • You are an excellent communicator with solid interpersonal skills
  • You have a high level of energy and enthusiasm, as well as a great team player attitude
  • You have exceptional time management and organisation skills
  • You thrive working within a dynamic fast paced environment

Qualifications and Experience: 

  • 6 months case management experience in workers compensation or minimum 1-2 years' administration experience 

Even better:

  • Allied Health degree
  • 1-2 years in an employer-based workers compensation administrative role 
  • Certificate IV qualifications in business administration or personal injury highly desirable

To review a copy of the position in detail, please click on the link below t

 Workers Compensation Claims Adminstrator - PD.docx

At Uniting, we offer an amazing culture, exceptional benefits and we work hard to achieve our main goals always keeping in mind our values and ethics.

We are bold, imaginative, respectful, and compassionate.

For a confidential discussion about the role and salary range please don't hesitate to contact Louise Massie via email at

Applications will be reviewed upon receipt - please send your CV,  brief cover note and apply today!

At Uniting we believe vaccination to be the best way to keep our employees and clients safe from COVID-19.  We require all employees to be fully vaccinated (3 doses) against COVID-19 as a condition of employment.

We strongly encourage applications from Aboriginal or Torres Strait Islander candidates

Apply Here

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